Refund policy

All watches are sold as-is in vintage or pre-owned condition without warranty. We do not accept returns or exchanges.

We encourage you to ask us questions so we can make sure you are confident and 100% satisfied when you receive your timepiece. You can always contact us at zachswristshop@gmail.com or on Instagram at Zach's Wrist Shop if you have questions.  

Damages and issues:

We do our absolute best to faithfully describe the condition of every watch we sell, using photo, video, and text.  Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and work with you to make it right.

General policy:

Sold as-is. We specialize in vintage and pre-owned watches. No warranty, no exchanges, no returns. Every watch is checked to ensure they are in working order and keeping time prior to shipping. Due to the nature of vintage/pre-owned timepieces there may be signs of wear and cosmetic imperfections not to be considered as defects. Don't use your watch in/around water unless stated that doing so is okay. Mechanical watches are inspected for time keeping, however we always recommend you get your vintage mechanical timepieces serviced by a professional watchmaker for optimal long term performance.